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We're here to help you succeed with WhatsApp bulk messaging. Our expert support team is available 24/7 to assist you.
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Business Hours
Office Location
Prime Sender Technologies Pvt. Ltd.
P-46, Sector 11
Gurugram, Haryana 122015
India
How We Can Help
Technical Support
Installation, setup, and technical issues
Account & Billing
Payment, subscription, and account management
Feature Requests
Suggest new features and improvements
General Inquiry
Questions about our services
Response Time
Frequently Asked Questions
Quick answers to common questions
How quickly can I get started with Prime Sender?
You can start using Prime Sender immediately after installation. Our Chrome extension is available on the Chrome Web Store and takes less than 2 minutes to set up.
Is Prime Sender compliant with WhatsApp's terms of service?
Yes, Prime Sender is fully compliant with WhatsApp's terms of service. We use official WhatsApp Web APIs and follow all guidelines to ensure your account remains safe.
What payment methods do you accept?
We accept all major payment methods including credit/debit cards, UPI, net banking, and digital wallets. All payments are processed securely through certified payment gateways.
Do you offer refunds?
Yes, we offer a 30-day money-back guarantee. If you're not satisfied with our service, you can request a full refund within 30 days of purchase.
Can I upgrade or downgrade my plan anytime?
Absolutely! You can upgrade or downgrade your plan at any time. Changes will be reflected in your next billing cycle, and we'll prorate any differences.